Quality Objective
The Quality Policy is achieved by –
• Cost Reduction
• Enhance Customer Satisfaction
• Training needs of our employees
• Continual Improvement
| Objective | Sr. No. | Measures | UOM | Trend Analysis Frequency (Nos) |
| Reduce The Manufacturing Cost | 1 | Reduce the in house rejection | <0.55/month | 6 monthly |
| Enhance Customer Satisfaction | 1 | Reduce customer complaints | NIL/month | 6 monthly |
| 2 | Customer satisfaction index | >85% | yearly | |
| 3 | Delivery performance | >100%>month | monthly | |
| Training | 1 | Conduct training | 1 No./4 month | 6 monthly |
| Continual Improvement | 1 | Improvement in process | Min.1 no/4 month | 6 monthly |